John Paul Chacha's Lab

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Can't save animations.

Started by M Pratton (calamitycats) on Fri, 14^th Dec 2012 at 08:24:54.

8 Comments so far.

I like this software, but have had to uninstall once, then reinstall because I couldn't save animations. Now I am back to square one. Initially animations saved, but now, any 'save' I choose only offers the first layer to save. This even after I 'render animation'. It must be something simple I am doing wrong. I haven't changed anything in the program (ie; preferences, etc.).
If anyone can help, it would be greatly appreciated.
P.S. I am very new at this kind of program. I don't have photoshop or anything!! :D
Thank you.

Comments:

John Paul Chacha (jpcha2) on Sun, 16^th Dec 2012 at 00:06:14

Hi,
In which file format are you saving your animations?

M Pratton (calamitycats) on Sun, 16^th Dec 2012 at 15:51:49

I have tried saving in .avi, .gif, etc... it seems to be a glitch somewhere, as now I can save, but the gifs, no matter what the frame-rate is, will show the layers as it plays.
I really like a lot of features of this program, as it seems even better than gimp, I just can't seem to fine tune it.
Also, I have went to the tutorials page and followed closely the directions.

BTW, thank you for responding so quickly, I was not expecting that.

M Pratton (calamitycats) on Sun, 16^th Dec 2012 at 18:15:08

Oh, wanted to mention, when I view the gifs in the viewer, they are perfect, it is only when I try to view them in video software that they won't work.
I have one that I made the first time I installed the Chasys draw, that does work in windows media, quicktime, etc,.. but none of the others that have been made since.

John Paul Chacha (jpcha2) on Tue, 18^th Dec 2012 at 13:44:27

If possible, please email me one of the affected animations for troubleshooting. The email address is support@jpchacha.com

John Paul Chacha (jpcha2) on Tue, 18^th Dec 2012 at 13:46:31

One more thing -- with version of Chasys Draw IES are you using? (Go to "Help" then "About" to confirm)

M Pratton (calamitycats) on Tue, 18^th Dec 2012 at 20:36:19

Hi, thanks again for your responses.
I have sent the .gif to the email you provided, and on checking have found that I do have the latest version (4.) of Chasys.
Your help is really appreciated.
Have a good day.
:)

John Paul Chacha (jpcha2) on Wed, 19^th Dec 2012 at 04:53:26

Hi, I haven't received the email yet, kindly resend and copy jp@jpchacha.com.
Thanks.

M Pratton (calamitycats) on Wed, 19^th Dec 2012 at 05:55:25

Resent. :) Let me know if you get it. Thanks.

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